HOLIDAY INN SYDNEY AIRPORT

Location Bourke Road & O'Riordan Street
Sydney NSW 2020
Phone +61 2 9330 0600
fax +61 2 9667 4517
Check-in 11:00 AM
Check-out 2:00 PM

OVERALL PRAISE® RATING

65.71

satisfactory

PRAISE® RATING SUB GROUPS

CUSTOMER SERVICE

56.76

satisfactory

FACILITIES & INCLUSIONS

70.06

good

ROOM SATISFACTION

73.00

good

FOOD & BEVERAGE

72.12

good

SECURITY & SAFETY

84.24

excellent


PRAISE® RATING INDIVIDUAL CATEGORY

TELEPHONE RESERVATION 79 VERY GOOD
ARRIVAL & CHECK IN 67 GOOD
LUGGAGE ON ARRIVAL 12 POOR
CAR PARKING 85 EXCELLENT
ROOM 71 GOOD
ROOM SERVICE - FOOD & BEVERAGE 67 GOOD
ROOM SERVICE - SERVICE PERFORMANCE 75 GOOD
BREAKFAST (IN ROOM) - FOOD & BEVERAGE 62 SATISFACTORY
BREAKFAST (IN ROOM) - SERVICE PERFORMANCE 50 SATISFACTORY
BREAKFAST (IN RESTAURANT) - FOOD & BEVERAGE 80 VERY GOOD
BREAKFAST (IN RESTAURANT) - SERVICE PERFORMANCE 79 VERY GOOD
HOUSEKEEPING 87 EXCELLENT
RESTAURANT - FOOD & BEVERAGE (NON BUFFET MEAL) 84 EXCELLENT
RESTAURANT - SERVICE PERFORMANCE (NON BUFFET MEAL) 56 SATISFACTORY
BUSINESS CENTRE / FACILITIES 67 GOOD
POOL AREA 64 SATISFACTORY
GYMNASIUM 73 GOOD
HOTEL BAR 65 SATISFACTORY
PUBLIC TOILETS 68 GOOD
HOTEL SECURITY 75 GOOD
LUGGAGE ON DEPARTURE 70 GOOD
CHECK OUT 41 SATISFACTORY
HOTEL ACCOUNT 57 SATISFACTORY
HOTEL STAFF 43 SATISFACTORY

FEATURES FACTS & FIGURES

 
FEATURES FACTS & FIGURES   The Holiday Inn Sydney Airport Hotel is located on the corner of Bourke Road & O’Riordan Street Mascot Sydney. Just a short distance from Sydney Airport the hotel provides a 24 hour Airport shuttle service (fees apply). Mascot Railway Station is a 2 minute walk from the hotel and travel time by train to the city is approximately 15 minutes and by car approximately 20 minutes. The Holiday Inn Sydney Airport Hotel features 250 Guest Rooms including Standard Queen Bed Guest Rooms, King Bed Superior Guest Rooms, Executive Rooms and Suites. The Holiday Inn Sydney Airport Hotel completed a refurbishment program in 2010. Distance from Sydney Airport: 3.7 KM / 2.3 MI.   

HOTEL FACILITIES

   
24 hour Front Desk Yes    
Car Parking Yes    
- On Site Yes    
- Off Site N/A    
- Security Yes    
- Undercover Yes    
Valet Parking Available Yes    
Porterage Available Yes    
Disabled Facilities Yes    
Non-smoking Floors Yes  The Holiday Inn Sydney Airport Hotel Is A Non-Smoking Property. 
Lift/Elevator Yes    
Restaurant Yes  Amelia’s Restaurant Is Located On The Ground Floor Of The Holiday Inn Sydney Airport Hotel. 
Bar/Lounge Yes  Biggles Bar Is Located On The Ground Floor Of The Holiday Inn Sydney Airport Hotel. 
Room Service Yes  24 Hour Room Service Is Available At The Holiday Inn Sydney Airport Hotel. 
Concierge No    
Day Spa & Health Club No    
Gym/Fitness Room Yes  Located On The Basement Level Of The Holiday Inn Sydney Airport Hotel. 
Swimming Pool Yes  A Plunge Pool Is Located On The Basement Level Of The Holiday Inn Sydney Airport Hotel. 
- Heated Yes    
- Indoor Yes    
- Outdoor No    
Spa No    
- Heated N/A    
- Indoor N/A    
- Outdoor N/A    
Sauna Yes  Located On The Basement Level Of The Holiday Inn Sydney Airport Hotel. 
Club Floor Yes  The Holiday Inn Sydney Airport Hotel Level 10 Executive Floor. No Executive Lounge. 
Business Centre / Facilities Yes  Located On Level 1 Of The Holiday Inn Sydney Airport Hotel. 
Internet Facilities Yes  Broadband. 
Conference & Meeting Facilities Yes  Located On Level 1 Of The Holiday Inn Sydney Airport Hotel. 
Dry Cleaning/Laundry Service Yes    

ROOM TYPE

 
Room Type   Queen Bed Standard 
Room Description   Room Number 805 Non-Smoking Airport View 

ROOM FACILITIES

   
Docking Station    
Tea Cofee Making Facilities Yes  
Mini Bar Yes  
Air Conditioning Yes  
- Reverse Cycle Yes  
Opening Windows No  
Balcony No  
Writing Desk Yes  
Internet Access Yes Broadband Internet Access Available. Charges Apply.
Television Yes  
In House Movies Yes  
Pay/Cable television Channels Yes  
Compact Disk Player No  
DVD Player No  
VCR Player No  
Playstation No  
Clock Yes  
Radio Yes  
In Room Safe No  
Bath Yes  
Spa Bath No  
Separate Shower No Shower Is Located Over The Bath.
Hairdryer Yes  
Bathrobes No  
Scuffs No  
Ironing Equipment Yes Steam Iron & Ironing Board.
Kitchen Facilities    
- Full Kitchen No  
- Kitchenette No  
Security & Safety    
- Peep Hole Yes  
- Security Bar/Chain Yes  
- Smoke Detector Yes  
- Sprinklers Yes  
The Room Facilities described in this section relate only to the Room Type and Room Number identified in the Room Type Section above and are offered as a guide only. Room Facilities may vary from Room to Room and Room Type to Room Type.