NOVOTEL SYDNEY ON DARLING HARBOUR
Location 100 Murray Street
Sydney NSW 2000
Phone +61 2 9934 0000
fax +61 2 9934 0099
Check-in 2:00 PM
Check-out 11:00 AM

OVERALL PRAISE® RATING

71.85

good

PRAISE® RATING SUB GROUPS

CUSTOMER SERVICE

73.78

good

FACILITIES & INCLUSIONS

71.23

good

ROOM SATISFACTION

73.53

good

FOOD & BEVERAGE

65.97

satisfactory

SECURITY & SAFETY

75.00

good

PRAISE® RATING INDIVIDUAL CATEGORY
TELEPHONE RESERVATION 90 EXCELLENT
ARRIVAL & CHECK IN 92 EXCELLENT
LUGGAGE ON ARRIVAL 85 EXCELLENT
CAR PARKING 65 SATISFACTORY
ROOM 76 VERY GOOD
ROOM SERVICE - FOOD & BEVERAGE 70 GOOD
ROOM SERVICE - SERVICE PERFORMANCE 77 VERY GOOD
BREAKFAST (IN ROOM) - FOOD & BEVERAGE 52 SATISFACTORY
BREAKFAST (IN ROOM) - SERVICE PERFORMANCE 70 GOOD
BREAKFAST (IN RESTAURANT) - FOOD & BEVERAGE 68 GOOD
BREAKFAST (IN RESTAURANT) - SERVICE PERFORMANCE 53 SATISFACTORY
CONCIERGE 80 VERY GOOD
HOUSEKEEPING 77 VERY GOOD
RESTAURANT - FOOD & BEVERAGE (BUFFET MEAL) 66 GOOD
RESTAURANT - SERVICE PERFORMANCE (BUFFET MEAL) 59 SATISFACTORY
BUSINESS CENTRE 85 EXCELLENT
POOL AREA 47 SATISFACTORY
GYMNASIUM 46 SATISFACTORY
HOTEL BAR 80 VERY GOOD
PUBLIC TOILETS 74 GOOD
HOTEL SECURITY 80 VERY GOOD
LUGGAGE ON DEPARTURE 90 EXCELLENT
CHECK OUT 85 EXCELLENT
HOTEL ACCOUNT 65 SATISFACTORY
HOTEL STAFF 64 SATISFACTORY

FEATURES FACTS & FIGURES

 
FEATURES FACTS & FIGURES   Novotel Sydney on Darling Harbour Hotel is located in Sydney’s Darling Harbour precinct. The hotel is just a short walk from the Sydney Aquarium, Powerhouse Museum, Australian National maritime Museum, Sydney Convention Centre, Imax Theatre and Darling Harbour’s, Harbourside shopping centre. The Novotel Sydney on Darling Harbour Hotel features 525 Guest Rooms. Guests can choose from Deluxe Darling Harbour Rooms, Darling Harbour View Rooms, Pyrmont View Rooms, Junior Suites and Penthouse Suites. Distance from Sydney Airport: 8KM / 5MI Distance from Sydney: 2KM / 1.24MI    

HOTEL FACILITIES

    
24 hour Front Desk Yes    
Car Parking Yes    
- On Site Yes    
- Off Site Yes    
- Security Yes    
- Undercover Yes    
Valet Parking Available No    
Porterage Available Yes    
Disabled Facilities Yes  6 Disabled Rooms Available 
Non-smoking Floors Yes    
Lift/Elevator Yes    
Restaurant Yes  Dish A Restaurant Located On Level 1 Of The Novotel Sydney On Darling Harbour Hotel. 
Bar/Lounge Yes  Liquid A Bar Located On Level 1 Of The Novotel Sydney On Darling Harbour Hotel. 
Room Service Yes  24 Hour Room Service Is Available At The Novotel Sydney On Darling Harbour Hotel. 
Concierge Yes    
Day Spa & Health Club No    
Gym/Fitness Room Yes    
Swimming Pool Yes    
- Heated No    
- Indoor No    
- Outdoor Yes    
Spa No    
- Heated N/A    
- Indoor N/A    
- Outdoor N/A    
Sauna Yes    
Club Floor No    
Business Centre Yes    
Internet Facilities Yes    
Conference & Meeting Facilities Yes    
Dry Cleaning/Laundry Service Yes    

ROOM TYPE

  
Room Type   Deluxe Harbour Queen & Superior Harbour Queen 
Room Description   Room Number 619 & Room Number 919 

ROOM FACILITIES

    
Tea Cofee Making Facilities Yes  
Mini Bar Yes  
Air Conditioning Yes  
- Reverse Cycle Yes  
Opening Windows No  
Balcony No  
Writing Desk Yes  
Internet Access Yes Broadband
Television Yes  
In House Movies Yes  
Pay/Cable television Channels Yes  
Compact Disk Player No  
DVD Player No  
VCR Player No  
Playstation No  
Clock Yes  
Radio Yes  
In Room Safe Yes Not Available In All Rooms
Bath Yes  
Spa Bath No  
Separate Shower No Shower Located Over Bath
Hairdryer Yes  
Bathrobes No  
Scuffs No  
Ironing Equipment Yes Steam Iron & Ironing Board
Kitchen Facilities    
- Full Kitchen No  
- Kitchenette No  
Security & Safety    
- Peep Hole Yes  
- Security Bar/Chain Yes  
- Smoke Detector Yes  
- Sprinklers Yes  
The Room Facilities described in this section relate only to the Room Type and Room Number identified in the Room Type Section above and are offered as a guide only. Room Facilities may vary from Room to Room and Room Type to Room Type.